348 West 21 Street, Manhattan, NY 10011

Building Report

Score

A (98.18%)

This building has an excellent score, indicating very few or no recent complaints, or that any complaints were minor and quickly resolved.

Most Frequent Complaints

  1. No Heat (4) Latest: 2025-04-19
  2. Mice (4) Latest: 2016-05-12
  3. Broken Or Missing (3) Latest: 2022-04-18
  4. N/A (2) Latest: 2024-08-12
  5. Lock Broken Or Missing (1) Latest: 2022-04-22
  6. Inaccessible (1) Latest: 2022-03-29
  7. From Wall Or Ceiling (1) Latest: 2022-01-11
  8. Roaches (1) Latest: 2016-05-12
  9. Bulging/Hole/Cracked (1) Latest: 2015-09-01
  10. Tile Broken Or Missing (1) Latest: 2015-09-01

Complaint History

Date Category Minor Category Problem Unit Details
2025-04-19 Heat/Hot Water Apartment Only No Heat #2R
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2025-04-21 Problem Status Close
Complaint Status Date 2025-04-22 Complaint Status Close
Anonymous No Duplicate No
2024-08-12 Unsanitary Condition Mold N/A #3R
Show
Status Open
Urgency Emergency
Space Type Other Room/Area
Full Description The following complaint conditions are still open. HPD may attempt to contact you to verify the correction of the condition or may conduct an inspection.
Problem Status Date 2024-08-12 Problem Status Open
Complaint Status Date 2024-08-12 Complaint Status Open
Anonymous No Duplicate No
2024-07-31 Unsanitary Condition Mold N/A #3R
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2024-08-09 Problem Status Close
Complaint Status Date 2024-08-10 Complaint Status Close
Anonymous No Duplicate No
2022-04-22 Door/Window Door Lock Broken Or Missing #1F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entrance/Foyer
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2022-06-21 Problem Status Close
Complaint Status Date 2022-06-22 Complaint Status Close
Anonymous No Duplicate No
2022-04-18 General Bell/Buzzer/Intercom Broken Or Missing #1R
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entrance/Foyer
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2022-06-21 Problem Status Close
Complaint Status Date 2022-06-22 Complaint Status Close
Anonymous No Duplicate No
2022-04-18 Heat/Hot Water Apartment Only No Heat #1R
Show
Status Unable to Inspect
Urgency Emergency
Space Type Bedroom
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2022-04-20 Problem Status Close
Complaint Status Date 2022-06-22 Complaint Status Close
Anonymous No Duplicate No
2022-03-29 General Bell/Buzzer/Intercom Inaccessible #1R
Show
Status Violation Issued
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2022-03-30 Problem Status Close
Complaint Status Date 2022-03-31 Complaint Status Close
Anonymous No Duplicate No
2022-03-29 Heat/Hot Water Apartment Only No Heat #1R
Show
Status Violation Issued
Urgency Emergency
Space Type Bedroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2022-03-30 Problem Status Close
Complaint Status Date 2022-03-31 Complaint Status Close
Anonymous No Duplicate No
2022-01-11 Water Leak Damp Spot From Wall Or Ceiling #1R
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Other Room/Area
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2022-04-20 Problem Status Close
Complaint Status Date 2022-04-21 Complaint Status Close
Anonymous No Duplicate No
2022-01-11 Heat/Hot Water Apartment Only No Heat #1R
Show
Status Unable to Inspect
Urgency Emergency
Space Type Bedroom
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2022-01-17 Problem Status Close
Complaint Status Date 2022-04-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-12 Unsanitary Condition Pests Roaches #2F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-25 Problem Status Close
Complaint Status Date 2016-05-26 Complaint Status Close
Anonymous No Duplicate No
2016-05-12 Unsanitary Condition Pests Mice #2F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-25 Problem Status Close
Complaint Status Date 2016-05-26 Complaint Status Close
Anonymous No Duplicate No
2015-09-15 Unsanitary Condition Pests Mice 2R
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Lobby
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-07 Problem Status Close
Complaint Status Date 2016-04-08 Complaint Status Close
Anonymous No Duplicate No
2015-09-15 Unsanitary Condition Pests Mice #2R
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-04-25 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2015-09-02 Unsanitary Condition Pests Mice #2F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-01 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2015-09-01 Paint/Plaster Wall Bulging/Hole/Cracked #2F
Show
Status Corrected
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-09-07 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2015-09-01 General Bell/Buzzer/Intercom Broken Or Missing #2F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entrance/Foyer
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-01 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2015-09-01 Flooring/Stairs Floor Tile Broken Or Missing #2F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Other Room/Area
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-01 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2015-09-01 General Bell/Buzzer/Intercom Broken Or Missing #2F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Private Hall
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-01 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2015-08-31 Appliance Electric/Gas Range Control Knob Broken Or Missing #2F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-01 Problem Status Close
Complaint Status Date 2015-10-02 Complaint Status Close
Anonymous No Duplicate No
2012-09-04 Construction Roof Skylight Broken / Missing #5R
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2012-09-12 Problem Status Close
Complaint Status Date 2012-09-13 Complaint Status Close
Anonymous No Duplicate No
2012-09-04 Plumbing Water Leaks From Ceiling / Wall Damp Or Wet #5R
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2012-09-12 Problem Status Close
Complaint Status Date 2012-09-13 Complaint Status Close
Anonymous No Duplicate No