311 West 51 Street, Manhattan, NY 10019

Building Report

Score

A (97.67%)

This building has an excellent score, indicating very few or no recent complaints, or that any complaints were minor and quickly resolved.

Most Frequent Complaints

  1. No Heat (11) Latest: 2023-11-24
  2. Broken/Defective/Missing (5) Latest: 2012-04-19
  3. No Water (4) Latest: 2016-02-15
  4. N/A (4) Latest: 2016-04-22
  5. Outlet Sealed Or Defective (3) Latest: 2016-05-04
  6. Broken Or Missing (3) Latest: 2016-05-04
  7. Window Stuck Closed Or Open (2) Latest: 2016-04-20
  8. Fixture Missing/Hanging/Loose (2) Latest: 2016-04-20
  9. Basin Broken/Leaking (2) Latest: 2016-04-15
  10. Missing Or Removed (2) Latest: 2016-05-16

Complaint History

Date Category Minor Category Problem Unit Details
2023-11-24 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-11-26 Problem Status Close
Complaint Status Date 2023-11-27 Complaint Status Close
Anonymous Yes Duplicate Yes
2023-11-23 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-11-26 Problem Status Close
Complaint Status Date 2023-11-27 Complaint Status Close
Anonymous Yes Duplicate No
2016-05-16 Plumbing Radiator Missing Or Removed #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-16 Plumbing Water Supply No Hot Water #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 Door/Window Door Broken Or Missing #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entrance/Foyer
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 Electric Outlet/Switch Outlet Sealed Or Defective #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 General Bell/Buzzer/Intercom Broken Or Missing #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entrance/Foyer
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 Paint/Plaster Wall Bulging/Hole/Cracked #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Private Hall
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 Electric Wiring Illegal #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-05-04 Electric Wiring Exposed #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Private Hall
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-04-22 Paint/Plaster Ceiling Chipped/Peeling/Flaking #5F
Show
Status Violation Issued
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-04-22 Unsanitary Condition Mold N/A #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-04-22 Unsanitary Condition Mold N/A #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-05-20 Problem Status Close
Complaint Status Date 2016-05-21 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Unsanitary Condition Mold N/A #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Plumbing Basin/Sink Pipe Leaking #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Door/Window Window Frame Window Stuck Closed Or Open #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Electric Outlet/Switch Outlet Sealed Or Defective #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Electric Lighting Fixture Missing/Hanging/Loose #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Plumbing Basin/Sink Faucet Broken/Missing/Leaking #5F
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-20 Plumbing Radiator Broken Or Missing #5F
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-04-26 Problem Status Close
Complaint Status Date 2016-04-26 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Electric Lighting Fixture Missing/Hanging/Loose #5F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-05-02 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Plumbing Radiator Missing Or Removed #5F
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-04-25 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Unsanitary Condition Mold N/A #5F
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-04-25 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Electric Outlet/Switch Outlet Sealed Or Defective #5F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-05-02 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Door/Window Window Frame Window Stuck Closed Or Open #5F
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-05-02 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Plumbing Basin/Sink Basin Broken/Leaking #5F
Show
Status Corrected
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-04-25 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-04-15 Plumbing Basin/Sink Basin Broken/Leaking #5F
Show
Status Corrected
Urgency Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-04-25 Problem Status Close
Complaint Status Date 2016-05-03 Complaint Status Close
Anonymous No Duplicate No
2016-02-15 Heat/Hot Water Entire Building No Heat 2
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-02-18 Problem Status Close
Complaint Status Date 2016-02-18 Complaint Status Close
Anonymous No Duplicate No
2016-02-15 Plumbing Water Supply No Water #2
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2016-03-10 Problem Status Close
Complaint Status Date 2016-03-11 Complaint Status Close
Anonymous No Duplicate No
2016-01-29 Heat/Hot Water Entire Building No Heat 5F
Show
Status Violation Issued
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2016-01-31 Problem Status Close
Complaint Status Date 2016-02-01 Complaint Status Close
Anonymous No Duplicate No
2016-01-21 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-01-23 Problem Status Close
Complaint Status Date 2016-01-23 Complaint Status Close
Anonymous Yes Duplicate No
2016-01-19 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-01-20 Problem Status Close
Complaint Status Date 2016-01-20 Complaint Status Close
Anonymous Yes Duplicate Yes
2016-01-17 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2016-01-20 Problem Status Close
Complaint Status Date 2016-01-20 Complaint Status Close
Anonymous Yes Duplicate No
2016-01-14 Heat/Hot Water Entire Building No Heat And No Hot Water BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-01-14 Problem Status Close
Complaint Status Date 2016-01-15 Complaint Status Close
Anonymous No Duplicate Yes
2016-01-12 Heat/Hot Water Entire Building No Heat #3C
Show
Status Violation Issued
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2016-01-14 Problem Status Close
Complaint Status Date 2016-01-15 Complaint Status Close
Anonymous Yes Duplicate No
2015-12-07 Heat/Hot Water Entire Building No Heat And No Hot Water 3FLF
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-12-11 Problem Status Close
Complaint Status Date 2015-12-11 Complaint Status Close
Anonymous No Duplicate No
2012-04-19 General Doors Broken/Defective/Missing BLDG
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2012-04-25 Problem Status Close
Complaint Status Date 2012-04-26 Complaint Status Close
Anonymous Yes Duplicate No
2012-04-19 General Locks Broken/Defective/Missing BLDG
Show
Status Violation Issued
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2012-04-25 Problem Status Close
Complaint Status Date 2012-04-26 Complaint Status Close
Anonymous Yes Duplicate No
2012-04-19 General Doors Broken/Defective/Missing BLDG
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2012-04-25 Problem Status Close
Complaint Status Date 2012-04-26 Complaint Status Close
Anonymous Yes Duplicate No
2012-04-19 General Doors Broken/Defective/Missing BLDG
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2012-04-25 Problem Status Close
Complaint Status Date 2012-04-26 Complaint Status Close
Anonymous Yes Duplicate No
2009-04-21 General Locks Broken/Defective/Missing 4
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2009-05-04 Problem Status Close
Complaint Status Date 2009-05-05 Complaint Status Close
Anonymous No Duplicate No
2004-07-26 Appliance Sprinker Cert Sprinker Cert N/A
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2004-07-26 Problem Status Close
Complaint Status Date 2005-01-25 Complaint Status Close
Anonymous No Duplicate No
2004-01-22 Heating Heat Related No Heat& Hot Water BLDG
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2004-01-30 Problem Status Close
Complaint Status Date 2005-01-25 Complaint Status Close
Anonymous No Duplicate No