31 Bank Street, Manhattan, NY 10014

Building Report

Score

D (60.89%)

This building has a below-average score, indicating a higher number of complaints or some unresolved issues.

Most Frequent Complaints

  1. No Heat (32) Latest: 2025-05-21
  2. No Hot Water (3) Latest: 2025-05-22
  3. No Water (3) Latest: N/A
  4. Flies (1) Latest: 2016-06-13
  5. Broken/Defective/Missing (1) Latest: 2008-10-14

Complaint History

Date Category Minor Category Problem Unit Details
2025-05-22 Heat/Hot Water Entire Building No Hot Water BLDG
Show
Status Open
Urgency Emergency
Space Type Building Wide
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-05-22 Problem Status Open
Complaint Status Date 2025-05-22 Complaint Status Open
Anonymous Yes Duplicate No
2025-05-21 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-05-21 Problem Status Close
Complaint Status Date 2025-05-22 Complaint Status Close
Anonymous Yes Duplicate No
2025-04-02 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-04-03 Problem Status Close
Complaint Status Date 2025-04-04 Complaint Status Close
Anonymous Yes Duplicate Yes
2025-04-01 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-04-03 Problem Status Close
Complaint Status Date 2025-04-04 Complaint Status Close
Anonymous Yes Duplicate No
2025-02-24 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-02-26 Problem Status Close
Complaint Status Date 2025-02-27 Complaint Status Close
Anonymous Yes Duplicate No
2025-02-05 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-02-07 Problem Status Close
Complaint Status Date 2025-02-05 Complaint Status Open
Anonymous Yes Duplicate No
2025-01-31 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Open
Urgency Emergency
Space Type Building Wide
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-01-31 Problem Status Open
Complaint Status Date 2025-01-31 Complaint Status Open
Anonymous Yes Duplicate No
2025-01-26 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-01-28 Problem Status Close
Complaint Status Date 2025-01-29 Complaint Status Close
Anonymous Yes Duplicate Yes
2025-01-24 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Open
Urgency Emergency
Space Type Building Wide
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-01-24 Problem Status Open
Complaint Status Date 2025-01-24 Complaint Status Open
Anonymous Yes Duplicate No
2024-11-17 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-11-20 Problem Status Close
Complaint Status Date 2024-11-21 Complaint Status Close
Anonymous Yes Duplicate No
2024-10-21 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-10-23 Problem Status Close
Complaint Status Date 2024-10-24 Complaint Status Close
Anonymous Yes Duplicate Yes
2024-10-20 Heat/Hot Water Entire Building No Heat And No Hot Water BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-10-23 Problem Status Close
Complaint Status Date 2024-10-24 Complaint Status Close
Anonymous Yes Duplicate No
2024-05-05 Heat/Hot Water Entire Building No Hot Water BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-05-07 Problem Status Close
Complaint Status Date 2024-05-08 Complaint Status Close
Anonymous Yes Duplicate No
2024-04-25 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-04-26 Problem Status Close
Complaint Status Date 2024-04-27 Complaint Status Close
Anonymous Yes Duplicate No
2024-02-12 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-14 Problem Status Close
Complaint Status Date 2024-02-15 Complaint Status Close
Anonymous Yes Duplicate No
2024-02-04 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-06 Problem Status Close
Complaint Status Date 2024-02-06 Complaint Status Close
Anonymous Yes Duplicate No
2024-02-03 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-04 Problem Status Close
Complaint Status Date 2024-02-05 Complaint Status Close
Anonymous Yes Duplicate No
2024-02-02 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-04 Problem Status Close
Complaint Status Date 2024-02-04 Complaint Status Close
Anonymous Yes Duplicate No
2024-02-01 Heat/Hot Water Entire Building No Heat And No Hot Water BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-02 Problem Status Close
Complaint Status Date 2024-02-03 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-31 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-01 Problem Status Close
Complaint Status Date 2024-02-02 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-24 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-01-27 Problem Status Close
Complaint Status Date 2024-01-28 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-21 Heat/Hot Water Entire Building No Hot Water BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-01-24 Problem Status Close
Complaint Status Date 2024-01-25 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-07 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-01-10 Problem Status Close
Complaint Status Date 2024-01-11 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-04 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-01-07 Problem Status Close
Complaint Status Date 2024-01-08 Complaint Status Close
Anonymous Yes Duplicate No
2024-01-02 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-01-03 Problem Status Close
Complaint Status Date 2024-01-04 Complaint Status Close
Anonymous Yes Duplicate No
2023-12-29 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-12-30 Problem Status Close
Complaint Status Date 2023-12-31 Complaint Status Close
Anonymous Yes Duplicate No
2023-12-29 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-12-29 Problem Status Close
Complaint Status Date 2023-12-30 Complaint Status Close
Anonymous Yes Duplicate No
2016-06-13 Unsanitary Condition Pests Flies #BLDG
Show
Status Corrected
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2016-06-19 Problem Status Close
Complaint Status Date 2016-06-20 Complaint Status Close
Anonymous No Duplicate No
2013-05-27 Heating Heat Related No Heat NA
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2013-06-02 Problem Status Close
Complaint Status Date 2013-06-03 Complaint Status Close
Anonymous Yes Duplicate Yes
2013-05-25 Heating Heat Related No Heat NA
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2013-06-02 Problem Status Close
Complaint Status Date 2013-06-03 Complaint Status Close
Anonymous No Duplicate No
2011-10-21 Heating Heat Related No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2011-11-01 Problem Status Close
Complaint Status Date 2011-10-29 Complaint Status Close
Anonymous Yes Duplicate No
2009-10-29 Heating Heat Related No Heat #2R
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2009-11-05 Problem Status Close
Complaint Status Date 2009-11-06 Complaint Status Close
Anonymous No Duplicate No
2008-11-09 Heating Heat Related No Heat& Hot Water 2R
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2008-11-13 Problem Status Close
Complaint Status Date 2008-11-14 Complaint Status Close
Anonymous No Duplicate No
2008-10-14 General Doors Broken/Defective/Missing BLDG
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2008-10-19 Problem Status Close
Complaint Status Date 2008-10-20 Complaint Status Close
Anonymous Yes Duplicate No
2006-02-26 Heating Heat Related No Heat 2R
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2006-02-27 Problem Status Close
Complaint Status Date 2006-02-27 Complaint Status Close
Anonymous No Duplicate No
2006-01-19 Heating Heat Related No Heat #2E
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2006-01-25 Problem Status Close
Complaint Status Date 2006-01-27 Complaint Status Close
Anonymous Yes Duplicate No
2006-01-07 Heating Heat Related No Heat #2R
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2006-01-09 Problem Status Close
Complaint Status Date 2006-01-09 Complaint Status Close
Anonymous No Duplicate No