309 West 55 Street, Manhattan, NY 10019

Building Report

Score

A (95.29%)

This building has an excellent score, indicating very few or no recent complaints, or that any complaints were minor and quickly resolved.

Most Frequent Complaints

  1. Broken Or Defective (6) Latest: 2024-09-15
  2. No Heat (5) Latest: 2013-11-08
  3. Sashes Stuck And Inoperable (4) Latest: 2011-09-09
  4. No Water (4) Latest: N/A
  5. Damaged Or Missing (3) Latest: 2024-09-15
  6. No Hot Water (2) Latest: 2009-07-31
  7. Cracked (2) Latest: 2011-09-09
  8. Exposed (2) Latest: 2011-09-09
  9. Unit Is Inoperative/ Defective Medical Necessity (2) Latest: 2011-09-09
  10. Fixture Missing/Hanging/Loose (1) Latest: 2010-10-18

Complaint History

Date Category Minor Category Problem Unit Details
2025-04-10 Unsanitary Condition Pests Mice #ALLNOE
Show
Status Open
Urgency Non Emergency
Space Type Entire Apartment
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-04-10 Problem Status Open
Complaint Status Date 2025-04-10 Complaint Status Open
Anonymous No Duplicate No
2024-09-15 Flooring/Stairs Floor Sagging Or Sloping #1BB
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2024-10-03 Problem Status Close
Complaint Status Date 2024-10-04 Complaint Status Close
Anonymous No Duplicate No
2024-09-15 Plumbing Basin/Sink Basin Broken/Leaking #1BB
Show
Status Unable to Inspect
Urgency Emergency
Space Type Bathroom
Full Description An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2024-10-03 Problem Status Close
Complaint Status Date 2024-10-04 Complaint Status Close
Anonymous No Duplicate No
2024-09-15 Flooring/Stairs Floor Broken Or Defective #1BB
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2024-10-03 Problem Status Close
Complaint Status Date 2024-10-04 Complaint Status Close
Anonymous No Duplicate No
2024-09-15 Unsanitary Condition Pests Other #1BB
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2024-10-03 Problem Status Close
Complaint Status Date 2024-10-04 Complaint Status Close
Anonymous No Duplicate No
2024-09-15 General Cabinet Damaged Or Missing #1BB
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Kitchen
Full Description An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date 2024-10-03 Problem Status Close
Complaint Status Date 2024-10-04 Complaint Status Close
Anonymous No Duplicate No
2023-05-04 Door/Window Window Frame Window Stuck Closed Or Open #1BB
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2023-07-06 Problem Status Close
Complaint Status Date 2023-07-06 Complaint Status Close
Anonymous No Duplicate No
2022-09-28 Flooring/Stairs Floor Broken Or Defective FRONT
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Stairs
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2023-04-13 Problem Status Close
Complaint Status Date 2023-04-14 Complaint Status Close
Anonymous No Duplicate No
2020-10-18 General Janitor/Super No Janitor Available 1A
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2021-01-20 Problem Status Close
Complaint Status Date 2021-01-21 Complaint Status Close
Anonymous No Duplicate No
2015-11-13 Heat/Hot Water Entire Building No Heat And No Hot Water #5A
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2015-11-16 Problem Status Close
Complaint Status Date 2015-11-17 Complaint Status Close
Anonymous Yes Duplicate No
2014-05-20 Unsanitary Condition Garbage/Recycling Storage Accumulation BLDG
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Basement
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2014-07-07 Problem Status Close
Complaint Status Date 2014-07-08 Complaint Status Close
Anonymous Yes Duplicate No
2013-11-08 Heating Heat Related No Heat #4BB
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2013-11-13 Problem Status Close
Complaint Status Date 2013-11-14 Complaint Status Close
Anonymous Yes Duplicate No
2011-09-09 General Cabinet Damaged Or Missing #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 Appliance Refrigerator Unit Is Inoperative/ Defective Medical Necessity #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 Electric Wiring Exposed #2B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 Paint/Plaster Wall Cracked #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 General Windows Sashes Stuck And Inoperable #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 General Floor Hole, Non Walking Area #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 General Floor Broken Or Defective #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 General Windows Sashes Stuck And Inoperable #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Other
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-09-09 Plumbing Shower Stall Broken Or Defective #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-09-21 Problem Status Close
Complaint Status Date 2011-09-22 Complaint Status Close
Anonymous No Duplicate No
2011-02-10 Heating Heat Related No Heat& Hot Water #5A
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2011-02-13 Problem Status Close
Complaint Status Date 2011-02-14 Complaint Status Close
Anonymous Yes Duplicate No
2010-10-18 Electric Wiring Exposed #2B
Show
Status Violation Issued
Urgency Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 General Floor Floor Covering Torn, Defective, Missing #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 General Floor Broken Or Defective #2B
Show
Status Violation Previously Issued
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 Plumbing Shower Stall Broken Or Defective #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-27 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 General Windows Sashes Stuck And Inoperable #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Other
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 General Windows Sashes Stuck And Inoperable #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 General Cabinet Damaged Or Missing #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 Appliance Refrigerator Unit Is Inoperative/ Defective Medical Necessity #2B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Kitchen
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 Paint/Plaster Wall Cracked #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2010-10-18 Electric Lighting Fixture Missing/Hanging/Loose #2B
Show
Status Violation Previously Issued
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Problem Status Date 2010-10-24 Problem Status Close
Complaint Status Date 2010-10-28 Complaint Status Close
Anonymous No Duplicate No
2009-07-31 Heating Heat Related No Hot Water BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2009-08-05 Problem Status Close
Complaint Status Date 2009-08-06 Complaint Status Close
Anonymous Yes Duplicate No
2005-02-27 Heating Heat Related No Heat& Hot Water 4BB
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2005-02-28 Problem Status Close
Complaint Status Date 2005-02-28 Complaint Status Close
Anonymous No Duplicate No
2005-01-25 Paint/Plaster Wall Paint Dirty And Unsanitary #2B
Show
Status Violation Issued
Urgency Hazardous
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2005-02-02 Problem Status Close
Complaint Status Date 2005-02-03 Complaint Status Close
Anonymous No Duplicate No
2005-01-25 General Windows Broken Frame #2B
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Status Inspected - No Violation
Urgency Hazardous
Space Type Bedroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2005-02-02 Problem Status Close
Complaint Status Date 2005-02-03 Complaint Status Close
Anonymous No Duplicate No
2005-01-25 Electric Wiring Fuses Blow Out Often #2B
Show
Status Violation Issued
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2005-02-02 Problem Status Close
Complaint Status Date 2005-02-03 Complaint Status Close
Anonymous No Duplicate No
2004-03-18 Paint/Plaster Ceiling Bulging #2B
Show
Status Violation Issued
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2004-03-25 Problem Status Close
Complaint Status Date 2005-01-25 Complaint Status Close
Anonymous No Duplicate No
2004-03-18 Plumbing Toilet Bowl Flushometer Is Broken / Missing #2B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2004-03-25 Problem Status Close
Complaint Status Date 2005-01-25 Complaint Status Close
Anonymous No Duplicate No
2004-03-18 General Doors Broken Or Defective Or Missing #2B
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Status Violation Issued
Urgency Emergency
Space Type Entrance
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2004-03-25 Problem Status Close
Complaint Status Date 2005-01-25 Complaint Status Close
Anonymous No Duplicate No
2003-10-20 Heating Heat Related No Heat& Hot Water BLDG
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2003-10-28 Problem Status Close
Complaint Status Date 2005-01-27 Complaint Status Close
Anonymous No Duplicate Yes
2003-10-19 Heating Heat Related No Hot Water 3B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
Problem Status Date 2003-10-28 Problem Status Close
Complaint Status Date 2005-01-27 Complaint Status Close
Anonymous No Duplicate No
2003-07-10 Paint/Plaster Ceiling Large Hole #2B
Show
Status Violation Issued
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2003-07-21 Problem Status Close
Complaint Status Date 2005-01-27 Complaint Status Close
Anonymous No Duplicate No