21 West Street, Manhattan, NY 10006

Building Report

Score

A (91.60%)

This building has an excellent score, indicating very few or no recent complaints, or that any complaints were minor and quickly resolved.

Most Frequent Complaints

  1. No Heat (5) Latest: 2023-02-26
  2. Mice (2) Latest: 2025-04-02
  3. Mold (2) Latest: 2013-01-23
  4. Roaches (1) Latest: 2024-08-24
  5. At Wall Or Ceiling (1) Latest: 2023-09-29
  6. Chipped/Peeling/Flaking (1) Latest: 2023-09-29
  7. Hole Or Cracked (1) Latest: 2023-09-29
  8. Raw Sewage Accumulation (1) Latest: 2023-08-22
  9. Bed Bugs (1) Latest: 2022-10-13
  10. Bedbugs (1) Latest: 2010-09-05

Complaint History

Date Category Minor Category Problem Unit Details
2025-04-02 Unsanitary Condition Pests Mice #5C
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint sometime within the last 10 days. If the conditions still exist and an inspection is required, please contact HPD with your complaint number to schedule an appointment at
Problem Status Date 2025-04-02 Problem Status Open
Complaint Status Date 2025-04-02 Complaint Status Open
Anonymous No Duplicate No
2025-03-27 Unsanitary Condition Pests Mice #5C
Show
Status Open
Urgency Non Emergency
Space Type Entire Apartment
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-03-27 Problem Status Open
Complaint Status Date 2025-03-27 Complaint Status Open
Anonymous No Duplicate No
2024-08-24 Unsanitary Condition Pests Roaches #12H
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2024-08-26 Problem Status Close
Complaint Status Date 2024-08-27 Complaint Status Close
Anonymous No Duplicate No
2023-09-29 Water Leak Slow Leak At Wall Or Ceiling #28C
Show
Status Violation Issued
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2023-10-08 Problem Status Close
Complaint Status Date 2023-10-09 Complaint Status Close
Anonymous No Duplicate No
2023-09-29 Paint/Plaster Ceiling Chipped/Peeling/Flaking #28C
Show
Status Violation Issued
Urgency Non Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2023-10-08 Problem Status Close
Complaint Status Date 2023-10-09 Complaint Status Close
Anonymous No Duplicate No
2023-09-29 Paint/Plaster Ceiling Hole Or Cracked #28C
Show
Status Violation Previously Issued
Urgency Emergency
Space Type Living Room
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Problem Status Date 2023-10-08 Problem Status Close
Complaint Status Date 2023-10-09 Complaint Status Close
Anonymous No Duplicate No
2023-08-22 Unsanitary Condition Sewage Raw Sewage Accumulation 7A
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Building Entrance
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2023-08-28 Problem Status Close
Complaint Status Date 2023-08-28 Complaint Status Close
Anonymous No Duplicate No
2023-02-26 Heat/Hot Water Entire Building No Heat 5A
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-03-02 Problem Status Close
Complaint Status Date 2023-03-03 Complaint Status Close
Anonymous No Duplicate No
2022-10-13 Unsanitary Condition Pests Bed Bugs #20C
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2022-11-17 Problem Status Close
Complaint Status Date 2022-11-18 Complaint Status Close
Anonymous No Duplicate No
2015-04-23 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2015-04-27 Problem Status Close
Complaint Status Date 2015-04-27 Complaint Status Close
Anonymous Yes Duplicate No
2013-01-23 General Mold Mold #PC
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2013-02-14 Problem Status Close
Complaint Status Date 2013-02-15 Complaint Status Close
Anonymous No Duplicate No
2013-01-18 General Mold Mold #PHC
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2013-02-14 Problem Status Close
Complaint Status Date 2013-02-15 Complaint Status Close
Anonymous No Duplicate No
2010-09-05 Nonconst Vermin Bedbugs #17G
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2010-09-19 Problem Status Close
Complaint Status Date 2010-09-20 Complaint Status Close
Anonymous No Duplicate No
2009-10-17 Heating Heat Related No Heat #15K
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2009-10-27 Problem Status Close
Complaint Status Date 2009-10-28 Complaint Status Close
Anonymous No Duplicate No
2009-02-19 Heating Heat Related No Heat #19E
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2009-02-25 Problem Status Close
Complaint Status Date 2009-02-26 Complaint Status Close
Anonymous No Duplicate No
2009-01-09 Heating Heat Related No Heat 19E
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2009-01-16 Problem Status Close
Complaint Status Date 2009-01-17 Complaint Status Close
Anonymous No Duplicate No