13 West 12 Street, Manhattan, NY 10011

Building Report

Score

A (95.08%)

This building has an excellent score, indicating very few or no recent complaints, or that any complaints were minor and quickly resolved.

Most Frequent Complaints

  1. No Heat (7) Latest: 2025-04-09
  2. No Water (2) Latest: N/A
  3. Shut Off (1) Latest: 2023-05-01
  4. Box Broken Or Missing (1) Latest: 2011-08-10
  5. Building Entrance,Double Cylinder Lock Violation (1) Latest: 2011-08-10
  6. Exposed (1) Latest: 2011-08-10
  7. Tread Step Loose, Broken, Cracked Or Missing (1) Latest: 2011-08-10
  8. Banister Balusters Hanging/Missing/Loose (1) Latest: 2011-08-10
  9. Boiler Inoperative / Missing (1) Latest: 2011-08-10
  10. Tank Cracked Or Leaking (1) Latest: 2011-08-10

Complaint History

Date Category Minor Category Problem Unit Details
2025-04-09 Heat/Hot Water Apartment Only No Heat #PHC
Show
Status Unknown
Urgency Emergency
Space Type Bedroom
Full Description HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Problem Status Date 2025-04-11 Problem Status Close
Complaint Status Date 2025-04-09 Complaint Status Open
Anonymous No Duplicate No
2025-03-16 Heat/Hot Water Apartment Only No Heat #11C
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-03-19 Problem Status Close
Complaint Status Date 2025-03-20 Complaint Status Close
Anonymous No Duplicate No
2025-03-05 Heat/Hot Water Apartment Only No Heat #APT11C
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
Problem Status Date 2025-03-07 Problem Status Close
Complaint Status Date 2025-03-05 Complaint Status Open
Anonymous No Duplicate No
2025-02-16 Heat/Hot Water Apartment Only No Heat #10C
Show
Status Unknown
Urgency Emergency
Space Type Bedroom
Full Description HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Problem Status Date 2025-02-19 Problem Status Close
Complaint Status Date 2025-02-20 Complaint Status Close
Anonymous No Duplicate No
2025-01-14 Heat/Hot Water Entire Building No Heat And No Hot Water BLDG
Show
Status Corrected
Urgency Emergency
Space Type Building Wide
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-01-14 Problem Status Close
Complaint Status Date 2025-01-15 Complaint Status Close
Anonymous Yes Duplicate Yes
2025-01-11 Heat/Hot Water Entire Building No Heat BLDG
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2025-01-14 Problem Status Close
Complaint Status Date 2025-01-15 Complaint Status Close
Anonymous Yes Duplicate No
2023-05-01 General Cooking Gas Shut Off 5J
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2023-06-16 Problem Status Close
Complaint Status Date 2023-06-17 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 General Mailbox Box Broken Or Missing 12B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 General Locks Building Entrance,Double Cylinder Lock Violation 12B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 Electric Wiring Exposed 12B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Yard
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 General Stairs Tread Step Loose, Broken, Cracked Or Missing 12B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 General Stairs Banister Balusters Hanging/Missing/Loose 12B
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 Heating Heat Plant Boiler Inoperative / Missing 12B
Show
Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 Plumbing Toilet Tank Cracked Or Leaking #12B
Show
Status Unable to Inspect
Urgency Emergency
Space Type Bathroom
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 Nonconst Rubbish Accumulation 12B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Basement
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2011-08-10 Construction Pavement Broker Or Cracked 12B
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Stoop
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2011-08-17 Problem Status Close
Complaint Status Date 2011-08-18 Complaint Status Close
Anonymous No Duplicate No
2009-03-06 Heating Heat Related No Hot Water #3
Show
Status Inspected - No Violation
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2009-03-12 Problem Status Close
Complaint Status Date 2009-03-13 Complaint Status Close
Anonymous No Duplicate No
2009-03-03 Heating Heat Related No Heat& Hot Water #PHA
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2009-03-04 Problem Status Close
Complaint Status Date 2009-03-04 Complaint Status Close
Anonymous No Duplicate No
2007-01-31 Nonconst Vermin Mice #1E
Show
Status Inspected - No Violation
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Problem Status Date 2007-05-24 Problem Status Close
Complaint Status Date 2007-05-25 Complaint Status Close
Anonymous No Duplicate No