102 Greenwich Avenue, Manhattan, NY 10011

Building Report

Score

B (87.35%)

This building has a good score, suggesting a low number of complaints or that most issues were addressed promptly.

Most Frequent Complaints

  1. No Heat (5) Latest: 2025-01-06
  2. No Hot Water (4) Latest: 2012-05-09
  3. Cracked Or Broken (3) Latest: 2025-01-20
  4. Mice (3) Latest: 2025-01-20
  5. Bulging/Hole/Cracked (2) Latest: 2025-03-25
  6. Broken/Defective/Missing (2) Latest: 2012-05-09
  7. Collapsing Or Falling (1) Latest: 2025-01-20
  8. Disconnected (1) Latest: 2025-01-20
  9. Outlet Sealed Or Defective (1) Latest: 2024-12-30
  10. Drain Pipe Blocked Or Broken (1) Latest: 2024-12-30

Complaint History

Date Category Minor Category Problem Unit Details
2025-03-25 Paint/Plaster Wall Bulging/Hole/Cracked #8
Show
Status Unknown
Urgency Non Emergency
Space Type Entire Apartment
Full Description HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
Problem Status Date 2025-03-27 Problem Status Close
Complaint Status Date 2025-03-28 Complaint Status Close
Anonymous No Duplicate No
2025-01-20 Paint/Plaster Ceiling Collapsing Or Falling #8
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Status Unable to Inspect
Urgency Immediate Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint sometime within the last 10 days. If the conditions still exist and an inspection is required, please contact HPD with your complaint number to schedule an appointment at
Problem Status Date 2025-01-20 Problem Status Open
Complaint Status Date 2025-01-20 Complaint Status Open
Anonymous No Duplicate No
2025-01-20 Plumbing Steam Pipe/Riser Cracked Or Broken #8
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Status Unable to Inspect
Urgency Immediate Emergency
Space Type Bedroom
Full Description An HPD Inspector was not able to gain access to inspect this complaint sometime within the last 10 days. If the conditions still exist and an inspection is required, please contact HPD with your complaint number to schedule an appointment at
Problem Status Date 2025-01-20 Problem Status Open
Complaint Status Date 2025-01-20 Complaint Status Open
Anonymous No Duplicate No
2025-01-20 Unsanitary Condition Pests Mice #8
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description An HPD Inspector was not able to gain access to inspect this complaint sometime within the last 10 days. If the conditions still exist and an inspection is required, please contact HPD with your complaint number to schedule an appointment at
Problem Status Date 2025-01-20 Problem Status Open
Complaint Status Date 2025-01-20 Complaint Status Open
Anonymous No Duplicate No
2025-01-20 Plumbing Toilet Disconnected #8
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Status Unable to Inspect
Urgency Emergency
Space Type Bathroom
Full Description An HPD Inspector was not able to gain access to inspect this complaint sometime within the last 10 days. If the conditions still exist and an inspection is required, please contact HPD with your complaint number to schedule an appointment at
Problem Status Date 2025-01-20 Problem Status Open
Complaint Status Date 2025-01-20 Complaint Status Open
Anonymous No Duplicate No
2025-01-08 Plumbing Steam Pipe/Riser Cracked Or Broken #8
Show
Status Open
Urgency Immediate Emergency
Space Type Bedroom
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2025-01-08 Problem Status Open
Complaint Status Date 2025-01-08 Complaint Status Open
Anonymous No Duplicate No
2025-01-06 Heat/Hot Water Apartment Only No Heat #8
Show
Status Unknown
Urgency Emergency
Space Type Entire Apartment
Full Description HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Problem Status Date 2025-01-09 Problem Status Close
Complaint Status Date 2025-01-10 Complaint Status Close
Anonymous No Duplicate No
2024-12-30 Electric Outlet/Switch Outlet Sealed Or Defective #8
Show
Status Open
Urgency Non Emergency
Space Type Bedroom
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Unsanitary Condition Pests Mice #8
Show
Status Open
Urgency Non Emergency
Space Type Entire Apartment
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Plumbing Steam Pipe/Riser Cracked Or Broken #8
Show
Status Unknown
Urgency Immediate Emergency
Space Type Bedroom
Full Description HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
Problem Status Date Problem Status Close
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Plumbing Basin/Sink Drain Pipe Blocked Or Broken #8
Show
Status Open
Urgency Emergency
Space Type Bathroom
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Paint/Plaster Wall Bulging/Hole/Cracked #8
Show
Status Open
Urgency Non Emergency
Space Type Entire Apartment
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Unsanitary Condition Pests Roaches #8
Show
Status Open
Urgency Non Emergency
Space Type Entire Apartment
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Heat/Hot Water Apartment Only No Heat #8
Show
Status Unknown
Urgency Emergency
Space Type Entire Apartment
Full Description HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
Problem Status Date 2024-12-31 Problem Status Close
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2024-12-30 Plumbing Toilet Bowl Stopped Up #8
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Status Open
Urgency Emergency
Space Type Bathroom
Full Description The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
Problem Status Date 2024-12-30 Problem Status Open
Complaint Status Date 2024-12-30 Complaint Status Open
Anonymous No Duplicate No
2023-11-19 Unsanitary Condition Pests Mice #6
Show
Status Unable to Inspect
Urgency Non Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2024-02-12 Problem Status Close
Complaint Status Date 2024-02-13 Complaint Status Close
Anonymous No Duplicate No
2015-10-18 Heat/Hot Water Entire Building No Heat 12
Show
Status Unable to Inspect
Urgency Emergency
Space Type Building Wide
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-10-21 Problem Status Close
Complaint Status Date 2015-10-22 Complaint Status Close
Anonymous No Duplicate No
2015-02-06 Heat/Hot Water Apartment Only No Heat #8
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Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
Problem Status Date 2015-02-10 Problem Status Close
Complaint Status Date 2015-02-10 Complaint Status Close
Anonymous No Duplicate No
2015-02-06 Plumbing Radiator Broken Or Missing #8
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Status Corrected
Urgency Emergency
Space Type Other Room/Area
Full Description The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2015-02-09 Problem Status Close
Complaint Status Date 2015-02-10 Complaint Status Close
Anonymous No Duplicate No
2012-05-09 General Locks Broken/Defective/Missing 5
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Status Violation Issued
Urgency Emergency
Space Type Public Hall
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2012-06-05 Problem Status Close
Complaint Status Date 2012-06-06 Complaint Status Close
Anonymous No Duplicate No
2012-05-09 Heating Heat Related No Hot Water 5
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Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2012-05-10 Problem Status Close
Complaint Status Date 2012-06-06 Complaint Status Close
Anonymous No Duplicate Yes
2012-05-09 Heating Heat Related No Hot Water #5
Show
Status Corrected
Urgency Emergency
Space Type Entire Apartment
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2012-05-10 Problem Status Close
Complaint Status Date 2012-06-06 Complaint Status Close
Anonymous No Duplicate Yes
2012-05-09 General Doors Broken/Defective/Missing 5
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Status Violation Previously Issued
Urgency Emergency
Space Type Public Hall
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
Problem Status Date 2012-05-24 Problem Status Close
Complaint Status Date 2012-06-06 Complaint Status Close
Anonymous No Duplicate No
2012-05-08 Heating Heat Related No Hot Water 2
Show
Status Corrected
Urgency Emergency
Space Type Entire Building
Full Description More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2012-05-10 Problem Status Close
Complaint Status Date 2012-05-14 Complaint Status Close
Anonymous No Duplicate Yes
2012-05-07 Heating Heat Related No Hot Water 5
Show
Status Violation Issued
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Problem Status Date 2012-05-10 Problem Status Close
Complaint Status Date 2012-05-14 Complaint Status Close
Anonymous No Duplicate No
2011-02-07 Heating Heat Related No Heat NA
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Status Unable to Inspect
Urgency Emergency
Space Type Entire Building
Full Description The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Problem Status Date 2011-02-10 Problem Status Close
Complaint Status Date 2011-02-11 Complaint Status Close
Anonymous No Duplicate No